(All calls must go to the 24/7 Customer Service Helpdesk)
HELPDESK PHONE: 334-727-8040Ìý Ìý|Ìý ÌýEMAIL: helpdesk@tuskegee.eduÌý Ìý|Ìý ÌýOFFICE HOURS: Mon-Fri 8am-4:30pm
°Â±ð±ô³¦´Ç³¾±ð!!ÌýThe Office of Information Technology (OIT) is the primary information technology (IT) provider on the campus of ¿ì»îÊÓƵ. Our mission is to provideÌýIT services that support the mission of the University and provide quality customer service to the university community and guests.
Password Resets If you have forgotten your password, or if |
ÌýÌý |
Campus Email If you can't log into your email, or if you |
ÌýÌý |
TigerWeb or CANVAS Having trouble accessing your TigerWeb |
Computer or Equipment Computer not starting up? Printer |
ÌýÌý |
SPAM or Virus System slow coming up, or you accidentally |
ÌýÌý |
Campus WiFi Can't get on the University's WiFi? |
For Incoming Students Are you a new student coming on campus |
Helpful Resources We provide helpful IT information and |
Zoom or MS Teams Need to get more familiar with Zoom |
​ | Ìý Ìý | ​ | Ìý Ìý | ​ |
ABC's of Zoom & Microsoft Teams | Ìý ÌýÌý | Campus WiFi Do's and Don'ts | Ìý ÌýÌý | Current OIT Campus Projects |
Zoom is a leader in the video communications industry,Ìýtackling unified communications with their cloud platformÌýfor video, audio conferencing, collaboration, chat, andÌýwebinars across all endpoints. Microsoft Teams is Microsoft’s all-encompassing workstream collaboration plus unified communications platform – combining meetings, chats, calls, and file sharing with the Office 365 application stack to bring everyone together in a shared workspace. When it comes to features, both Zoom and Teams enable online meetings, chats, calls, screen sharing, and file sharing.Ìý READ MOREMicrosoft Teams vs Zoom Features of Microsoft Teams and Zoom However, going some way to balance out Microsoft’s Office365 integration, Zoom features a wide-ranging partnership and set of technical integrations. Zoom, as a company, is a much newer organization in comparison to the behemoth that is Microsoft, yet it manages to compete with its aggressive roadmap, and due to the fact that it doesn’t have to worry about managing (and eventually migrating) a set of legacy on-premises customers. UX (User Interface) Microsoft Teams poses a bigger challenge as users need to get up to speed on how to interact in different channels. Teams incorporates file sharingÌýandÌýall of the other Office 365 applications baked intoÌýTeams.Ìý Although the fullÌýworkstream collaboration functionality built into Teams clearly allows it to offer a broader surface area of usage and scenarios than Zoom, this precise value is also in some ways its Achilles heel with respect to onboarding. Source: www.unifysquare.com |
Both students and faculty need high-performing, reliable access for learning, and personal use---no matter how crowdedÌýthe area is. In order to do this, campus wireless networks need to deploy the necessary infrastructure. Capable, reliable WiFi is needed inÌýorder to deliver the performance thatÌýusers expectÌýinside areas such as:
READ MORETherefore, a capable WiFi standard is needed toÌýproperlyÌýsupport the growing use of mobile devices throughoutÌýcampus. DO:
¶Ù°¿±·'°Õ:Ìý
IsÌýit safe to use campus WiFi? Some benefits ofÌýWiFi:
Ìý ÌýÌý |
¿ì»îÊÓƵ Office of Information Technology (OIT)Ìýis embarking on an InformationÌýTechnology infrastructure upgrade this Spring and Summer.ÌýThe project includes upgrading the Campus Technology Infrastructure, which will include replacement of network switches and routers in the Data Center, administrative buildings, and student residential buildings.Ìý The upgradesÌýare expected to improve the availability of TuskegeeÌýnetworks and computing platforms.Ìý We willÌýcreate a project status site to keep you updated onÌýtheÌýstatusÌýof our progressÌýand wiil have more details to follow. READ MORECAMPUS PROJECTS: Network Infrastructure: Blackboard:
Ìý
Ìý ÌýÌý |
|
The OIT provides access to two general student computer labs on campus:
​The Main Library alsoÌýprovides access to a general studentÌýcomputer lab:
|
The University Telephone Directory is back online!!ÌýOnly Departmental numbers are available for public access. In order to access the Directory, your TU login credentials are needed. The link isÌý. If there is an error with your information, please contactÌýhelpdesk@tuskegee.edu.
As of July 31, 2021 ¿ì»îÊÓƵ Skype for Business calls and chat features will no longer be available!!ÌýAll users will need to transition to Microsoft Teams to utilize calling and chat features.
ÌýÌý
Ìý Ìý Ìý Ìý Ìý ÌýÌý